Contact us

We aim to respond to all enquiries within one business day, Monday–Friday.

Business details

Registered name
Apeachure Science
Singapore Unique Entity Number (UEN)
53523038M
Registered address
327 River Valley Road #09-03
Singapore 238359
Email
cs@apeachure.science
Phone
+65 8869 7477

How to reach us

General & billing enquiries

Email cs@apeachure.science.

Response within 1 business day.

Subscription support

Active subscribers can message the assistant directly on their subscribed channel (WhatsApp, Discord, or Telegram).

Available during your assistant's normal operating hours.

Privacy & data requests

Email cs@apeachure.science with subject line "Data request".

Substantive response within 30 days, per Singapore PDPA.

Refunds & billing disputes

Email cs@apeachure.science before initiating a chargeback — most issues resolve quickly.

See our Refund Policy.

Hours

Our office hours are Monday to Friday, 09:00–18:00 SGT (UTC+8). Email and WhatsApp messages received outside these hours are handled on the next business day. The assistant services themselves run 24/7 — any subscribed customer can message Brobot or Wheatley at any time and receive an automated response.